Returns

Since we deal with food products (Dry Fish), returns are only accepted if the product is damaged or has quality issues at the time of delivery.

1. Eligibility for Returns

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

2. Quality Issues

If you find any quality issues, please contact us immediately within 24 hours of delivery at ungalmeenavanmookaiyur@gmail.com with photos of the product.

3. Refunds

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 5-7 business days.

4. Exchanges

The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

5. Shipping for Returns

If the return is due to our error (damaged/wrong product), we will bear the shipping costs. For other reasons, you will be responsible for paying for your own shipping costs for returning your item.